Order Clerks

General Information

Description

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

Workplace at a Glance

What you can expect to experience while on the job

  • Responsibility
  • Exposure to job hazards
  • Physical activity
  • Decision making
  • Repetitiveness
  • Level of competition
  • Time pressure

Industry areas

  • Business Management & Administration

Job Outlook

Overall employment of information clerks is projected to show little or no change from 2021 to 2031. Despitelimitedemployment growth, about 173,100 openings for information clerks are projected each year, on average, over the decade. Most of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

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Related Military Careers

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Salary

Average Salary

Salary

$37,920

State-by-state Salary

Gray states indicate no data available

$53,600
$16,860
No Information for this section

Education

Most Common Education Levels

People in this career achieve this level of education.

  • High school 47%
  • Some college 24%
  • Associate's degree 15%
  • Post-secondary certificate 8%
  • Bachelor's degree 3%
  • Master's degree 0%
  • Doctoral degree 0%
  • Post baccalaureate 0%
  • Less than high school 0%
  • Post-doctoral training 0%
  • Post-master's certificate 0%
  • First professional degree 0%

Knowledge

  • Administrative
  • Customer and Personal Service
  • Computers and Electronics
  • Sales and Marketing
  • English Language

Skills at a Glance

Skills helpful in this career

  • Verbal skills
  • Critical thinking & problem solving
  • Equipment operation & maintenance
  • Math & science skills
  • Technology design & control
  • Leadership
No Information for this section