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Reservation and Transportation Ticket Agents and Travel Clerks

General Information

Description

Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

Business Breakdown

People in this career work in these sectors.

  1. Private, for profit88.08%
  2. State and local government5.19%
  3. Self-employed2.62%
  4. Private, not for profit2.24%
  5. Federal government1.81%

Workplace at a Glance

What you can expect to experience while on the job

  • Responsibility
  • Exposure to job hazards
  • Physical activity
  • Decision making
  • Repetitiveness
  • Level of competition
  • Time pressure

Industry areas

  • Hospitality & Tourism

Job Outlook

Overall employment of information clerks is projected to show little or no change from 2021 to 2031. Despitelimitedemployment growth, about 173,100 openings for information clerks are projected each year, on average, over the decade. Most of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

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Job Outlook

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Overall employment of information clerks is projected to show little or no change from 2021 to 2031. Despitelimitedemployment growth, about 173,100 openings for information clerks are projected each year, on average, over the decade. Most of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

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No Information for this section

Salary

Average Salary

Salary

$39,900

State-by-state Salary

Gray states indicate no data available

$60,120
$22,320
No Information for this section

Education

Most Common Education Levels

People in this career achieve this level of education.

  • High school 75%
  • Some college 12%
  • Less than high school 9%
  • Associate's degree 2%
  • Master's degree 0%
  • Doctoral degree 0%
  • Bachelor's degree 0%
  • Post baccalaureate 0%
  • Post-doctoral training 0%
  • Post-master's certificate 0%
  • First professional degree 0%
  • Post-secondary certificate 0%

Knowledge

  • Customer and Personal Service
  • Computers and Electronics
  • Transportation
  • Geography
  • English Language

Skills at a Glance

Skills helpful in this career

  • Verbal skills
  • Critical thinking & problem solving
  • Equipment operation & maintenance
  • Math & science skills
  • Technology design & control
  • Leadership
No Information for this section

* Military pay may be higher based on specialty pays or bonuses. Learn more about Military benefits.

Data supplied by Bureau of Labor Statistics, National Center of Education Statistics, Defense Manpower Data Center (View our update schedule). Contact any business, college or military service branch to answer additional questions.