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Computer User Support Specialists

General Information

Description

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Industry areas

  • Information Technology

Job Outlook

Overall employment of computer support specialists is projected to grow 6 percent from 2021 to 2031, about as fast as the average for all occupations. About 75,000 openings for computer support specialists are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

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Job Outlook

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Overall employment of computer support specialists is projected to grow 6 percent from 2021 to 2031, about as fast as the average for all occupations. About 75,000 openings for computer support specialists are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.

Similar Careers

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Salary

Average Salary

Salary

$49,770

State-by-state Salary

Gray states indicate no data available

$77,240
$29,250
No Information for this section

Education

Most Common Education Levels

People in this career achieve this level of education.

  • Bachelor's degree 33%
  • High school 21%
  • Some college 18%
  • Associate's degree 14%
  • Post-secondary certificate 11%
  • Master's degree 0%
  • Doctoral degree 0%
  • Post baccalaureate 0%
  • Less than high school 0%
  • Post-doctoral training 0%
  • Post-master's certificate 0%
  • First professional degree 0%

Related College Majors

Select major to see colleges that offer it

Knowledge

  • Computers and Electronics
  • Customer and Personal Service
  • Public Safety and Security
  • Engineering and Technology
  • English Language
No Information for this section

* Military pay may be higher based on specialty pays or bonuses. Learn more about Military benefits.

Data supplied by Bureau of Labor Statistics, National Center of Education Statistics, Defense Manpower Data Center (View our update schedule). Contact any business, college or military service branch to answer additional questions.